Short Version:
Make sure to check your tracking, it is common for items to be separated during shipping and your tracking should show the status of items still in transit.
- You should be able to enter any tracking number you have received directly into a search engine
- UPS tracking numbers start with 1Z and can be entered here
- FedEx tracking numbers can be tracked here
- USPS tracking numbers are 12+ characters, frequently use for resistance bands and can be tracked here
More Details:
It is not uncommon for items, especially dumbbells, to get separated in shipment by the carriers and arrive at different times. We understand this can be confusing and apologize for the inconvenience, our preference would definitely be that they arrive together.
In order to help you save time in understanding the status of your shipment. Make sure to check all of the tracking numbers you received. You should have received a shipping notification with your order. You can check those numbers to see if items are still in shipment. Tracking your shipment:
- You should be able to enter any tracking number you have received directly into a search engine
- UPS tracking numbers start with 1Z and can be entered here
- FedEx tracking numbers can be tracked here
- USPS tracking numbers are 12+ characters, frequently use for resistance bands and can be tracked here
If you do this and see that any of them show no movement, indicate any damage or were never shipped. Please alert us at info@living.fit.
We build our business based on customer feedback, if you feel this article could have been more helpful, please click 'Get In Touch' below and share with us!
Feedback about how this article could have been more helpful? Please share!